Reliable Salesforce support for everyday questions and difficult problems.
Practical Salesforce support for users, administrators and operational teams from experienced consultants.
The problem it addresses
Small Salesforce issues can interrupt important work, while recurring problems often point to permissions, automation, data or process dependencies that need careful investigation.
What Ostrelis provides
Ostrelis helps triage requests, investigate root causes, support users and maintain the platform. Customers receive clear visibility of requests and usage through the Ostrelis portal.
Who it is suitable for
Suitable for teams that need dependable access to experienced Salesforce consultants without recruiting every specialism internally.
Typical examples of work
- User access and permissions
- Troubleshooting unexpected behaviour
- Email-to-Case and Service Cloud support
- Configuration maintenance and advice
How work is delivered safely
Changes are assessed for user, automation and integration impact, tested where appropriate and documented clearly before release.
Need experienced Salesforce help?
Tell us what your organisation needs from Salesforce and we will help identify a sensible next step.