Salesforce Managed Services

Your Salesforce platform, in experienced hands.

Work directly with former Salesforce partner consultants who understand the technical detail, the business impact and the importance of getting changes right.

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11 yearsSalesforce experience
Partner-trained consultantsFormer Salesforce partner experience
Full-platform perspectiveConsultancy, in-house and managed services
See Ostrelis in action

What managed services can feel like.

A short introduction to managed Salesforce services, and how Ostrelis helps teams keep their platform reliable, visible and moving forward.

Experience

Experience from every side of Salesforce.

Ostrelis combines consultancy discipline with practical experience owning platforms and leading managed services.

Requirements, checklist and solution design illustration

Partner consultancy

Structured discovery, requirements and responsible technical delivery.

Internal Salesforce platform ownership and stakeholder illustration

In-house platform ownership

Practical experience supporting users, stakeholders and operational priorities.

Managed-service priorities and progress illustration

Managed-service leadership

Clear prioritisation, communication and continuous platform improvement.

Ostrelis connecting users, support and platform information

Ostrelis

Experienced Salesforce support with full organisational and platform context.

Services

Expert support for what comes next.

One experienced team for daily support, improvements, data and long-term platform direction. Explore all services →

Managed support workspace with a browser, headset and configuration controls

Managed Salesforce support

Administration, troubleshooting and platform maintenance from consultants who understand your organisation.

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Automation workflow connecting records through a central gear

Improvements and automation

Configuration, Flow automation and carefully scoped improvements that reduce friction.

Explore improvements →
Data sources resolving into reporting charts and trends

Data, reporting and integrations

Clearer reporting, stronger data quality and guidance across connected systems.

Explore data services →
A connected roadmap ending at a clear destination flag

Strategy and platform leadership

Roadmaps, prioritisation and senior guidance for confident platform decisions.

Explore strategy →
How it works

A connected path to safe progress.

Every request follows a clear route from context to continuous improvement.

01

Understand

Learn your platform, users and priorities.

02

Prioritise

Agree what matters and where to focus.

03

Deliver safely

Scope, configure, test and communicate.

04

Review and improve

Make progress visible and plan ahead.

Customer Portal

Clear visibility into your managed service.

Log requests, follow progress and understand how your allocated support time is being used.

  • Track requests and progress
  • Review support usage
  • Access service reports
Ostrelis customer portal showing support usage and cases by status
Leadership

Experienced leadership behind every engagement.

Peter Kruger has 11 years of Salesforce experience spanning consultancy, internal platform ownership and managed-service leadership. Every Ostrelis consultant brings previous Salesforce partner consultancy experience.

  • Sales Cloud and Service Cloud
  • Automation, data and integrations
  • Managed-service leadership
About Ostrelis
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Put your Salesforce platform in experienced hands.

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